Types
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Carrental
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Pointofinterest
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Establishment
Reviews
(959)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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I typically don't share my experiences unless I am very impressed. This was the case with picking up a car from Sacramento Airport National Car Rental. It was a very quick service. Check in took 2 minutes. The car was conveniently ready - a royal blue 2021 Chrysler Pacifica mid-trim with lots of features. It was spotless, clean, parked and ready for me. The car was fantastic. It shuttled our family in comfort around the city. At drop off the agent was even kind enough to drop us off at the airport instead of taking a shuttle with out 4 small children. Fantastic experience! Had many "sore" experiences with other competitors - Avis, Budget, etc. This one was awesome. National is the way to go. Will book with National in the future even if I have to pay more.
From the moment I stepped up to the counter it was an amazing experience. Extremely friendly and welcoming. They did have a shortage of cars. But that led to my luck in getting a bigger car than I had reserved. So that was a score. But again the 3 people I dealt with was amazing. I don’t have their names but when I fly back tomorrow hopefully they are working so I can make sure they get the recognition they deserve.
I rented a car last minute from the Sacramento airport without a reservation. The employees were so accommodating and kind. They saved us hours of waiting in line for a car where we had a reservation through a different company. The process was fast and we were on our way within 10 minutes.
Overall great experience. Wish there were more cars to choose from, but was able to rent a 2021 Toyota Camry and it drove like a dream. Brand new - only 400 miles on it!
Imagine driving down the highway at 75 miles per hour and noticing some movement on your steering wheel column. You look up and you see a live mouse staring you in the face. That was my experience with my last rental car from National. After the shock of the "extra passenger" the rest of the rental experience was great!