Types
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Carrental
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Pointofinterest
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Establishment
Reviews
(548)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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Easy pick-up and deposit @ rental terminal. Good customer service when we called during the rental. Good value!
Same old tricks. Bait and switch. Rented a Standard truck and they tried to give us a mid size. Said the upgrade would be $200. Still wrong size truck, needed a bed not an extra cab.. Told them this. Contacted customer service on Twitter and upper management was suppose to help us when we returned the truck. Never happened. Remember, Never Alamo.
I had a great experience at the Alamo counter when I picked up the car at the Sacramento Airport. The employee was super nice not just with me, but I had observed her being nice with the prior customer she helped. Also the car I got was great as it was fully featured and run very well, plus giving good mileage. When returning the car at the San Francisco airport I was pleasantly surprised by the courtesy and good welcome received from the person who received the car from me, and also another person who may have been a manager on site. All in all a plus, plus experience. Go Alamo!!!
Great Experience! Loved my agent, that checked me out! She was friendly and efficient. We were in and out quickly. Thank you for that!
Went smoothly getting a car. Car in excellent condition. Return process smooth and efficient. Pleasant and effective team members.