Types
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Furniturestore
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Homegoodsstore
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Pointofinterest
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Store
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Establishment
Reviews
(43)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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Great service and support products in the back right corner. Great help with sorting out what I needed. The product was faulty that's isn't the stores faulty was a manufacturing fault and besides for having no stock to changeover. Couldn't have been easier, offered money back or replacement. I took replacement.
Queried faults to outdoor dining chairs purchased as "outdoor weatherproof furniture' These cairs are not suitable for outdoor use as fabric rots in short space of time. Have not heard back from store manager who assured us he would contact us within a week. Guarantees and warranties are useless as they always find a way to backhand the fault as not their problem.
Purchased an entertainment unit on the 15 August 202. was told 10 weeks until delivered, making delivery date mid to late October. Here I am at the end of November and no delivery. Have called today only to be told delivery some time in Dec 2020. Not once have they made contact with me to advise delays. Very unsatisfactory and unprofessional, not to mention very disappointed. I doubt I will ever shop with Domayne again.
Woefully bad service. Seriously caution against shopping here because customers appear to have no agency after purchase. Domayne evade responsibility as the vendor and their team (with few exceptions) are unpleasant and disinterested in resolving their mistakes. Encourage shoppers to consider other Domayne franchises to access their products.
Great customer service in store, driver was rude when delivering our item