Types
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Carrental
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Pointofinterest
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Establishment
Reviews
(416)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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If you're looking to get scammed with the old bait & switch technique, then come here. As mentioned in other reviews, ECONOMY will force you to pay "additional mandatory coverage" beyond your advertised price even if you provide them with proof of your own liability coverage. Definitely avoid.
This place is a scam. They make you purchase their insurance and they basically force you to pay a very high deposit for the car, $500 or $400 dollars. Don’t waste your time. Go elsewhere and they will have lower deposit. They also take your deposit and try to justify why they did it. I had to fight with them to get my deposit back and the car came back in the exact same condition as I rented it!!!!! Save yourself the headache. Go some place else.
Amy was our front desk lady who was super nice and polite. she got our car quickly and explained everything that was expected of us. There was an added charge, that I chose to add on. The car was in good condition and clean and full of gas. Overall it was a good experience.
Never been so upset by a car rental place. The entire thing was sketchy. Initially they wanted a $350 deposit, which is unusual. The car had clearly been in a wreck as the steering was not fully functional, there was damage to the car, and occasionally the RPMs would just drop. The location to rent isn't near the other rental cars. It is in a parking garage. They are now coming for us for damage we did not incur. Do not rent from here.
I did not listen to the reviews and we decided to use this rental company from LAX airport website. We only needed to rent the car for a 5hr layover to see a few sites before flying back out. They wanted to charge us a $300+ deposit fee even though we were using a credit card. We explained that we were only needing it for a couple of hours and we have our flight tickets. This was not told to us beforehand. This is not the process in Texas (where we currently live). Also this place looks like we are in the middle of the hood. It is NOT located at the airport. The staff members are very rude. The lady with short blonde hair and faded sides, was the worse. The "shuttle" driver was rude as well. By the way, the shuttle bus is a black van with "Economy " taped in the window. The airport shuttle takes you to this warehouse drop off and this black van pulls up to pick you up and take you to this strip of rent car places which looks sketchy. Completely ruined our plans and wasted our time. Please don't disregard the reviews. I truly wish I wouldn't have either. This place needs to be inspected because I know some corners are being cut and maybe even laws broken the way they operate.