Types
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Airport
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Pointofinterest
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Establishment
Reviews
(24)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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I don't know how they can do any worse. Our limo had dirty cups and napkins. Didn't get the booster seat we paid for. We still used Safe Ride for our return trip to the airport with black car service and they didn't show up, came 20 minutes after calling. Car was junk, clunky worn shocks and the driver bought a car seat on the way because he "forgot" the booster. Well the car seat was cheap and didn't work out. The driver uses his phone on his lap for GPS...?? Such an amature service. I would never recommend under any circumstances. I'd rather had an Uber or Lyft.
Reserving a ride with this company is a waste of your time. I reserved over almost 2 weeks in advance for a ride to LAX for an international flight to Canada and the night before my early 3:30 am scheduled pick up. I had this snotty little lady explaining to me that Canada wasn't an international flight and I could arrive an hour before the scheduled flight time of 7:30 AM. Don't know where she learned her Geography but I canceled the pick up as I didn't feel like arguing.
Unfortunately I didn’t check the reviews before booking my car. The charged me for meet and greet but nobody was waiting for me. I had to call and wait for a car to pick me up. The guy at the phone was rude and useless. Safe time and money, don’t use this company. It’s a joke.
We have used many limo services in the past, and this was by far, the WORST. The driver never introduced himself, was clearly not a professional driver, and the vehicle was old, run down, and smelled like too much deodorizer had been used to mask unpleasant odors. The car seats were ripped. The shield between the driver and us was filthy. When we arrived at our house the bags were brought out of the car, set in the storm drain, and no offer of taking them to our front door. Disgraceful. Other limo companies send new vehicles and professional drivers for about the same price as this ripoff company charged us. The service was not commensurate with the premium price they charged us.
The car broke down in the middle of an intersection on the way from DisneyLand to the airport. We had to walk my 4 yr old and all our luggage to a gas station then call a Uber to get to the airport in order to make our flight on time. The car was obviously not in good driving condition, but the company sent it to pick us up anyway. The driver did not seem like a professional driver. He was trying to work on the car when he picked us up by adding coolant to the vehicle before we left.