Metro by T-Mobile

The two girls that were working were extremely rude. I wanted to switch my number over to a different phone and told me I wasn’t allowed to do it there, so I went to another location and had zero problems with them switching it over. Terrible customer service and talked to me like a child.

I called the store looking for information on purchasing a phone. Xeniam was friendly and educated on what we were looking for. We drove right over. She showed my husband the phone we asked about and alleviated all of our concerns. Happy with the purchase! Xeniam you have been such a blessing. We live an HR away from this store & we will make the trip to you every time in the future because of your loving spirit. Thank you so much for being a light.

I will not recommend no one to go to this store. The manager and everyone there are so rude. I called to get an estimate to switch from my current carrier and they told me they couldn't tell me over the phone that I need it to go in person. I called other store and the person who answer me in less than 5 minutes gave me a total price with tax, service fee and connection fee. I'm taking my business some where else!!

I like the one in 11st main because the one next to Stater Brothers are not good to help she could help me but the one on 11st help me righ way

This location is thee BEST store by a long-shot. The high desert has seemingly become like the Wild Wild West, so I can only imagine what it must be like working customer service during these times. It takes a special kind of miracle worker that's for sure. That's Judy. The store has the best selection of phones and accessories and when I purchased, have always been in stock ( im on my 6th phone btw "My Bad" Cher from Clueless) Which reminds me to mention... Def give the $4/month insurance a try. Getting a new phone is painless. No hustle and bustle you just go to the website put your order in and it arrives sometimes over night. For only $50. Okay ive listed enough info in my post about how amazing the company is. Back to Judy. The high desert clientele can be rough around the edges... No shame, shoot, I have done my share of being a bratty customer... I have NEVER seen Judy in a bad mood and I've seen her deal with some pretty difficult clients. She is more than professional, she takes pride in making sure every customer no matter how difficult no matter how unapologetic after being proved wrong by thee mighty patience of time. Judy is a saint. She gives me hope in this post apocalyptic world that we live in. Judy if you are reading, I hope you in the lotto. Metro if you are reading, Judy needs a BIG like GIANT promotion.