Bank of America (Lobby Service Only)

909 Fannin Street STE G100, Houston

Types

  • Bank
  • Finance
  • Pointofinterest
  • Establishment

Reviews (23)

3.5 out of 5.0
Service 4.7
Value for Money 3.8
Location 2.7
Cleanliness 5.0
  • Ashish Sharma
    AshishMay 2019

    Excellent Service!!! Seems like entire management has changed, but they have retained the same standard of service. I visited the bank for a reason (cannot share online :P). Adam and Erica, understood my concern very well. They asked lot of questions for better clarity, and the end they really addressed my concern. Great examples of customer service!!! Thank you so much Erica and Adam...

  • Roberto Leyva
    RobertoMay 2019

    Bank was closed. I set my appointment to meet with a representative and lost my morning due to this. Next time when is under construction or something put it on the app.

  • Roderick Jefferson
    RoderickMay 2019

    It's an awesome bank 😊.... My sister has been working for Bank 🏦 of America 🇺🇸 for 30 something yrs ..

  • Monica Martsi
    MonicaMay 2019

    If you want to get things done, go to a normal branch. Do not come here. They are time wasters. Only one teller open at lunchtime resulting in a queue and waiting period of over 20 minutes. Then things they would normally process in a normal branch they fail to process correctly here. They are experts at covering their behind. They do not care for customer service. Huge lack of initiative when it comes to dealing with customers, instead of sorting problems they ask that you come again. Who has time for this level of service? Honestly, go somewhere else. In fact, I am considering closing my account altogether with the level of service I was given.

  • Ramzey Khoury
    RamzeyMay 2019

    The branch manager and his staff are great and knowledgeable. Helped me successfully with my llc set up and banking

Add Review

Your email address will not be published.

Service
Value for Money
Location
Cleanliness

Related Places

Verified Listing
Now Open

Opening Hours

  • Monday Closed
  • Tuesday 9:00 AM – 4:00 PM
  • Wednesday Closed
  • Thursday 9:00 AM – 4:00 PM
  • Friday Closed
  • Saturday Closed
  • Sunday Closed