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- Pointofinterest
- Establishment
Reviews (63)
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Omg I love this place I swear we were talking about kids family I wanted to take her with me and go shopping she is a wonderful lady with a heart of gold storage is clean whole place is so welcoming the lady at the front was a gem I didn't want to leave l.
Well... got this storage unit several days ago and we are off to a rough start. Got out of the car, went up the stairs, got a heavy box out of our locker put it in elevator and elevator shut down mid-way down. That was at 5:39 pm I phoned manager/emergency line they put several voice messages into the person who should be taking calls and they were non responsive and were given my number to phone. 7pm rolls around my husband and 3 kids have to leave before gate locks at 7pm. Our belongings are still stuck in elevator shaft. People have access tomorrow at 7pm yet the office doesn't open until 10am. 3 hour wait until office opens to ensure things are not stolen if elevator suddenly starts to work again.Just peachy! Very disappointing already to say the least. Phone receptionist said this doesn't happen often...it just had to happen on a night I was getting boxes out of storage for our son's evening birthday party celebration. No one ever phoned, nor did anyone come to meet us there. Mostly a loss for the 7 yr old. 2 annoyed parents.
Very easy process. Excellent customer service, competitive pricing. Easy access to your storage! Highly recommend this stage facility. Oh very clean!
Tina was fantastic! The facility was clean and the service was top notch. I have been to many storage places and I can say for sure that this is one of the best places to store your goods. Access is good, and the staff really care about your goods and make sure that everything is all set! Thanks again Tina!
Best self storage experience ever! Over the past 6 years I’ve utilized storage facilities while moving and to store items. Not only is this faculty modern and clean with super friendly and helpful staff, it’s very reasonably priced. Plus They don’t lock you into buying loads of insurance or long term commitments which was my unfortunate experience at two other storage companies in San Diego. By far, Ramona Self Storage has been the best storage experience to date and I highly recommend them.