Types
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Carrepair
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Pointofinterest
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Store
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Establishment
Reviews
(14)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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I only gave a one star because 0 stars was not a possibility. I dropped my jeep off yesterday, not knowing they would be keeping my jeep all day without working on it. I informed the guy that the jeep was my only ride and I was from out of town. I was told there was an enterprise in town. On the other side of town. I walked in a town I didn't even know, in a desert town, 4.5 miles to enterprise. Just to not be able to get a service number from Dodge, from the warranty, because they had yet to diagnose the vehicle. Since I'm an out of towner, I needed a credit card which was not with me because it was back at the hotel, with no way to get there. Never had I ever had an experience as such. Its not like my husband could come to my rescue when he was in a training on base in 29, which is where I drove from to take the jeep to Dodge, where he could not have his phone. Worst experience from a dealership I have ever had. Sad part is, I still have to allow them to service my vehicle when I truly am having to have them be the ones I have to give my money to. A drop off from 9am that was scheduled days prior. I literally didn't get home till 9pm. Stranded in a town I did not know, nor did I know anyone. I truly dislike this dealership and loathe that they are the ones who still have to have my jeep and fix its issue.
This dealership is a fantastic place to bring your Chrysler vehicles too, they did a great job and very friendly staff.
Great customer service! Looked busy with all the cars in front of the service department but was greeted right away as I went in and helped right away! Thank you to all!
EXCELLENT prices, easy to work with, pain free experience. Some people may write a review & just throw some buzz words out there. All these & more apply to Yucca Valley Chrysler Center. I searched high & low to find a good deal & it lead me straight to these guys. I worked with Russell Cordell & can’t say enough good things about him. You can’t go wrong with him. Don’t let the small town fool you because their prices beat anything I found in all of LA. The owner was even kind enough to check in with me while I was waiting to complete the transaction. A nice hometown touch you won’t get at the big city dealers. When it comes to purchasing your next vehicle, go to Yucca Valley Chrysler Center & you will be pleasantly surprised, guaranteed! Honest review from a satisfied customer
Hope the new owners can turn the customer service around.. New Service Manager handled the issue and I was very thankful.