Types
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Furniturestore
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Homegoodsstore
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Pointofinterest
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Store
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Establishment
Reviews
(230)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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Some good items at the lower end. Not sure you get what you pay for at the higher price end. Helpful staff and clean.
Such a worst customer service, first they gave us wrecked bed parts and later to fix the tall chest they gave us incomplete catalogue where very less thing to fix the setup has been mentioned and when we asked for any guidelines or catalogue, so that we can set it up accordingly the lady from the customer service was very rude with the way she answered our queries. There was strong deviation between what they say and what they did, when we were at the store to buy the product we were told that if we were to assemble bed then we have to book assistance for couple of hundred dollar but the lady did not clarified that whole product including tall chest and bed side table would come without being assembled and upon supplying the product there wasn’t a simple catalogue to fix the bed so we organise assistance to fix it, but later we found out that one of the bed part was damaged and upon week and week of request they organised professionals but with the wrong parts to fix with, again after a week of follow up they organised assistance for help but they only managed to setup bed and left whole other setting as it was and now when we are requesting for assistance or guideline to fix the remaining they did not even manage to provide us with the one and after tons of email and call what they gave us is a worst customer service experience ever in Australia. They are not even worthy of single star from our experience.
Really good service. Knowledgeable and pleasant. Keen prices also.
Love this place, they have good furnitures both indoors/outdoors and professional staffs
We bought all our new furniture there with a man that comes out and,puts all the flat packs togetherdoing a fabulous job , but we have been delivered 2 faulty buffets and we still cannot unpack everything since the 21st of April , but i rahģ A mart to see when we will finally be getting our 3rd one and the faults team said they would investiate it and get back to me and i have heard NOTHING. SLQWG .