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- Mealtakeaway
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Reviews (74)
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Ordered ahead for a 7pm delivery, arrived on time, but was only lukewarm, not hot. Would expect that I'd receive it hot especially with hours notice. Pizza is very good, full of toppings, great crust, good flavour. Got the carbonara also, which wasn't great. Needs a lot of salt. They messed up an order and sent me a new one, which was great, but that too arrived at a similar temperature to the first. Points for service - great and understanding person on the line.
Tonight we felt like pizza so we decided to chose Crust. Must admit very disappointed with the order food arrived cold and soggy. First up Moroccan Lamb as soon as I opened it smelt like something was off so I took a few bites and couldn’t continue. Also the prawn pizza was a let down not sure what’s happened to crust but it’s a no more go zone for me..
Disappointed with their delivery, I cleary typed in my delivery instructions DO NOT RING THE BUZZER BABY IS ASLEEP, CALL MY NUMBER AND I WILL COME DOWN. Then driver didn't even call me rang the buzzer came up. Mentioned it to him he goes I don't have time to read the instructions. He was arguing with me trying to make a point and he goes I will remember your one for next time, I said what about other people? He said I don't have time for it to read them. The most ridiculous customer service
Pretty good Crust Pizza. Sometimes they don't have the pizza bases that they advertise, but luckily the guy called me and we arranged something else. They deliver consistent food so that was fine too.
Great pizza, terrible customer service. On two separate occasions now I've ordered and twice now I've had to wait 1.5 hours for my pizza to be delivered they say "will be delivered in about 45 mins" when placing the order, then when I call to check on my order because its been an hour, they tell me it's on the way and should be about 5-10 mins away. They also told me sometimes they get busy, especially on weekends but what was the excuse when I ordered on a weeknight? Trying to give them feedback and it's like they don't even care.