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- Postoffice
- Finance
- Pointofinterest
- Establishment
Reviews (59)
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I was VERBALLY ABUSED for standing in the left queue and not the right. Apparently there are markers/arrows on the floor that are meant to indicate something like I am meant to understand them. The turbaned man yelled at me behind the counter that if I'm not buying a lottery ticket then I'm in the wrong queue. No signage whatsoever. I will be making a formal complaint to Australia Post.
I just called to make sure my parcel was still there because I don’t usually get my parcels sent to Condell park I usually pick up my parcels from Bankstown post. I called just in case they have made a mistake because I haven’t received a second notice. He didn’t want to assist me instead he goes we’re really busy can you come in I’m not coming in if my parcel isn’t still there. And I go can I please speak to a manager and he goes I am the manager. I told him that if I can please have he’s name because he’s very rude and he just hung up the phone. Terrible customer service coming from a so called “manager” so I just went in and my parcel was there what a joke of a post office .
How are they still in business! Worst customer service ever, none at all! Extremely rude and arrogant! Both husband and wife! Australia post should really see into closing their store as they are not worthy of having this business. If i could give no star that would be sufficient enough! I really hope they change owners, no one wants to see their miserable faces!
The worst customer service in my life I will NEVER COME BACK HERE AGAIN 🤬
Don’t understand English very poor customer service.