UrgentMED - West Hollywood Urgent Care

1445 North La Brea Avenue, Los Angeles

Types

  • Hospital
  • Doctor
  • Health
  • Pointofinterest
  • Establishment

Reviews (111)

4.1 out of 5.0
Service 4.7
Value for Money 3.8
Location 2.7
Cleanliness 5.0
  • Natalia Churikova
    NataliaMay 2019

    EXTREMELY UNPROFESSIONAL RECEPTIONIST!!!! I called at 6:40pm today and asked of they are taking walk ins and what time they close. The receptionist said they close at 8pm and that they are walk ins only. I came in at 7:17pm and she told me the doctor took the last patient at 7, so they are not taking any more patients. It is VERY unprofessional and disrespectful to those who are already in pain to make them drive to a location only to hear that they are not taking any more patients. A professional and competent receptionist would have informed me when I called at 6:40 that they stop taking patients at 7:00 and that closing at 8 is basically a false advertisement, which would save me time as I would go to a different location. Now I have to wait till the morning to go in again. HORRIBLE customer service. She should be trained or fired.

  • Marta C
    MartaMay 2019

    Amazing doctors and staff. Very kind and helpful. Thanks for all the wonderful work that you do!

  • Robert Ruby
    RobertMay 2019

    I wish I could give a positive review. My experience here last July was pleasant enough, pretty standard for an urgent care. But I was there for a rapid COVID test at the peak of the uncertainty of the pandemic. My insurance company reimburses for any covid test, out of network, whatever. But they needed a couple of pieces of information for the billing from Quick Stop Urgent Care- a couple of codes. I've been emailing with their staff for months (!!!) and still haven't gotten the right information. My last email was months ago and they haven't even replied. I definitely have no plans of going back, not worth the trouble.

  • cecilia gutlay
    ceciliaMay 2019

    impressive facility,very clean,modernize facility,friendly staff,saw Ivan ,PA today,he is knowledgable,listens attentively to my concerns/questions,I will highly recommend this facility,I'm thankful i went to this facility.

  • Simone Fields
    SimoneMay 2019

    Just visited last night it was very clean friendly and quick Maria was very helpful with answering some of my questions and very polite. Dr. Ivan was warm friendly and answered all my concerns. I love that I could get what I needed there and didn't have to stop at a drug store. Very affordable visit.

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Opening Hours

  • Monday 8:00 AM – 8:00 PM
  • Tuesday 8:00 AM – 8:00 PM
  • Wednesday 8:00 AM – 8:00 PM
  • Thursday 8:00 AM – 8:00 PM
  • Friday 8:00 AM – 8:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday 9:00 AM – 5:00 PM