Types
- Spa
- Lodging
- Pointofinterest
- Establishment
Reviews (8315)
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Gorgeous beyond words. Pictures don't do this place justice. It was really hot but honestly, it's riverside.. you can put up with some heat for these views. The tour was really nice. Our Docent was very sweet and knowledgeable. We reserved with a package and it was worth the extra money. The gifted spa kit and wine was a nice touch to the package. $50 dining credit per night, that was basically our breakfast bill for 2 per day. Self parking and valet is at the same place so we saved a few dollars and parked our car ourselves. If you want to know the history, take the tour! Then explore further yourselves at night. :) have fun!
Beautiful historical hotel! Walking distance to restaurants, bars, coffee, and shopping. We came for a wedding and the pictures turned out gorgeous with all the beautiful architecture as backgrounds. Plus, the beds were probably the most comfortable I've ever slept in in a hotel...pillows, sheets, comforter, and mattress were amazing! Just be careful, the toilets clog easily. Ours did and some of our other family's did too.
Great food, great service!! Rooms super clean, and a beautiful place!. I definitely Will go back on my next visit. The only non pleasant experience is that guests have to pay for parking fees, but is somewhat worth it.
Absolutely magical experience! Strongly recommend taking a tour with a docent from the museum. We learned all about the history of the hotel and we're able to see the jewels like the galleries and the chapel. The lights were so beautiful last night. We walked and walked! Breakfast was yummy! We'd highly recommend this establishment.
Great place but horrible service. My stay was for 2 nights this Valentine's weekend. The room was not completely clean :( the fridge had dried food crumbs, nasty! The housekeeping was not done in the morning, they showed up to do it at 4:30 pm while we were getting ready for our Valentine's dinner at the restaurant. We told the room service to come back in 30 minutes to allow us to leave the room, they never came back. Additionally the in room dining service line would not pick up my calls (5X). On top of that my room keys were deprogrammed; I had to go to the front desk to get new cards because I could not get new ones brought up to my room. The bar would not sell you drinks, unless you bought something from the dinner menu, I did order a cheesecake. The cheesecake tasted like freezer, super dry and smelled bad but the drinks were good.The Spa experience was the best! Marissa did an outstanding massage! So many inconveniences, it's too bad. Extremely disappointed when you expect the best from a 4 diamond hotel.