Types
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Carrepair
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Pointofinterest
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Store
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Establishment
Reviews
(322)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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My preferred auto parts store in Woodland. Not only is customer service the best here, parts are usually cheaper and easier to get. My most recent visit, 5/10/17, was fairly easy and quick, except the service member that helped me got me the wrong spark plugs and I didn't notice until today, thank god I didn't try putting them in last night, the thread size is 26, and the ones I need have a thread size of 19. That would have caused a lot of damage. I had even showed him the correct part number I had written down, but in the part number he had put 'M' down instead of 'K'. Will return and exchange for correct sparks. Update 11/24/17 bad bad bad. Purchased online yesterday, picked up today and only 1 of my 4 items was picked. Had to wait 15 minutes while the clerk searched the shop for an item that ended up being out of stock because it wasn't pulled for my order. Had it refunded. Will probably do ship-to-home from now on. I feel the employees here are getting worse and worse. Update 5/21/21 Zero help in locating part, employees would rather chit chat while stocking than show where stuff is. 7 employees and only 1 register, who was busy but not with an in-store customer. Carts and stock everywhere on floor blocking access.
Visited recently, for a headlight.. Wasn't sure which, headlight brand would be the best. The Employee was knowledgeable, help me feel at ease, GREAT experience.
They got what you need, and to me, it makes a difference. Like when you're broke down and really, really need a part, they-ve always come through. It is pretty pricey for that convenience, almost double in some cases, but after the initial shock and pain, at least you know you got the right part and be back on the road soon. Y'know what I mean? And the staff is quite knowledgeable, even if you have to nudge then in the right direction. The only reason I give it 4 stars is because of the Higher prices. On Everything. Always.
always get what we need and costumer service is excellent
It's like a gas station without gas and a few extra parts--a few. Anything of quality can be ordered for the highest market value and they are open until 10. Nobody there knows what a lithium ion battery is. All they say is "We got some AGM's...I mean I can order one but you have to pay the core fee now 🤦‍♂️