Types
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Shoestore
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Pointofinterest
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Clothingstore
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Store
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Establishment
Reviews
(328)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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Balsa & Diadem (Dollar Tree )
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Love shopping π for outdoor activities, sports equipment and apparel. Work and hiking boots. ππ©³πππ§¦π₯½πΆπ§ππ΄πΉπΌπΆππ₯βΎοΈπβ½οΈπ₯πΎππ£π€Ώπ―
I went in there last Sunday, looking for soccer socks for my daughter, who is four years old and disabled. Knowing nothing about how these are sized, or what my daughter might need, or anything else, I knew I needed help. I entered the store and looked around a bit. I couldn't see anyone available on the floor to help, so I asked the cashier if there was anyone she could call to help me. She asked me what I was looking for. I told her I was looking for soccer socks for my daughter. She gestured toward a rack and dismissively said they are over there on that rack. So, I went and looked. After a few minutes examining what was there, I still wasn't sure which size would be right, so I asked her again if there was anyone who could help me, a question she had not actually bothered to answer the first time. With a clearly annoyed tone, she said she would call someone. I stood there waiting by the rack for five minutes. No one came to help me. Meanwhile, I saw two employees not far away in the shoe area, who appeared to be doing nothing more than restocking shoes that had been recently tried on. The cashier appeared to not do anything to call for help. So, after five minutes of being obviously ignored, I turned to leave, and said I guess no one was going to help me. The cashier, with obvious sarcasm in her voice said have a nice day. Then, I went to Walmart, where I actually got some help from a very kind and helpful employee. Imagine my surprise. I am relatively new to this town, but I have been buying sporting goods at other Big Five shops my whole life. In fact, I have already purchased a pair of trail running shoes at this exact store. However, I will not be giving them any more of my business. They seem to have forgotten the whole point of being a small specialty store, when the huge corporate behemoth nearby gives better service. If you do go to big five, I hope you have better luck at being treated like a customer than I did.
Limited selection but what they do carry is pretty good. Friendly, helpful staff, just be careful about some items being old stock and rotten. I recently purchased a sling shot to keep pests out of my garden and it snapped first use...
Very nice people who work there. They have good quality merchandise.
Better than your average Big 5 found in L.A. this one seems to have more Sportsman's gear.