Types
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Postoffice
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Finance
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Pointofinterest
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Establishment
Reviews
(191)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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Christina Estela
22325 Outer Highway 18 South, Apple Valley
No help given. The employees talk over you and make you feel dumb for asking questions. Not only due they lack customer service but they’re liars. I want my package that has been confirmed to be at this Postal Office location yet they claim it’s not there. Spoke with three different representatives on the phone to confirm package is there! Now, I just tracked the location for my Package I’ve been waiting for for 65 days and still says it’s at the apple valley location. Do us a favor, do your job. Don’t be so rude and actually give customers their mail. I’m not the only one who’s posted about this place who claims they haven’t received packages either. Corporate needs to investigate this location and also Robert who works there has an attitude problem who’s willing to talk over you and roll his eyes at you. Yeah, still waiting for the manager to call… looks like that won’t happen since they’re constantly hiding in the back office.
It gets to point where the place should truly be taken over by a private company. This place should not exist when it’s this bad. Any private company would’ve been out of business and replaced by something 20x better. The leaders of apple valley need to be to told to fix our mail service or else we’re going to vote them out. This is inexcusable. This is federal building that literally receives endless money from our hard earned tax dollars and has the bare minimum to show for it. It’s honestly unbelievable. There needs to be a change.
this place was good til all new employees came in.. they are all snarky and rude.. the place to pick up packages changes all the time but we are magically supposed to know that or we get chastised in front of the whole post office.. bald oriental guy was more interested in his phone than doing his job .. and dont dare not understand something, they might have to work and explain it.. bring back the old crew!!!!
Worst post office in the country! They lose packages way too often. Packages that just don't get delivered. I have informed delivery so I know when and if they arrive.
Not sure what all the snowflakes are belly aching about in these reviews. Took 9 minutes to stand in line. Had a courteous clerk help me print a shipping label, pay and then was on my way.