Types

  • Bank
  • Atm
  • Finance
  • Pointofinterest
  • Establishment

Reviews (13)

2.8 out of 5.0
Service 4.7
Value for Money 3.8
Location 2.7
Cleanliness 5.0
  • Andrew Nolan
    AndrewMay 2019

    Joke of a branch, rang in the morning to let them know I was coming in the afternoon to withdraw $30,000 (which any branch should hold comfortably) and they told me through terrible English abs Custormer service that me as a customer the maximum I can withdraw is 10k commonwealth bank is definitely going downhill fast and with branches like this I’m not surprised

  • Hiten Varsani
    HitenMay 2019

    Always short staffed and unable to assist. Doing a simple change order for a business in the same shopping mall has so many red tapes involved. My managers have to send email before change order over $1000 as advised by one employee, and then another employee says we don't do that. Broken processes. I filled special form given by employee to authorise my managers to do change orders however another employee says we don't have this authorisation on the system. Winston Hills pick up your game and know how small businesses like us are crucial. ANZ next door was much more business friendly and without issues. Each staff made an effort to know us as we were in the same mall. Unfortunately ANZ branch had to close so we took business to Commonwealth. Now we will move to ANZ seven Hills. If this is sorted then no problem. Change orders are crucial to running SME businesses, please let your staff know the significance

  • Ferguson Peattie
    FergusonMay 2019

    Just switched over from Suncorp everything has been smooth so far. Everytime I go there they have been quick to service my needs.

  • Bhaskar Maskey
    BhaskarMay 2019

    Worse branch I’ve ever experienced in my life. Closed my account so I don’t have to deal with these crooks ever again.

  • Sally Hetherington
    SallyMay 2019

    If I could give this branch zero stars, I would. I have had multiple bad experiences here, always with the common theme of rude and/or unhelpful staff. There seems to be no communication amongst the branch staff, with different staff following different policies. I have asked repeatedly for the Area Manager to call me about serious issues with a business, with no communication after eight working days. This is absolutely unacceptable.

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Opening Hours

  • Monday 9:30 AM – 3:00 PM
  • Tuesday 9:30 AM – 3:00 PM
  • Wednesday 9:30 AM – 3:00 PM
  • Thursday 9:30 AM – 3:00 PM
  • Friday 9:30 AM – 3:00 PM
  • Saturday Closed
  • Sunday Closed