Types
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Homegoodsstore
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Pointofinterest
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Store
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Establishment
Reviews
(74)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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Disappointing customer service. I wanted to purchase number foils without helium, as we want them air filled instead, and was told that I would still need to pay for helium inflation if I wanted to purchase the balloon. I shop here all the time and often purchase balloons in store in inflated with no additional helium cost added. I understand things in lockdown are different but I don’t understand how or why this is necessary or in anyway ethical to charge a customer for helium which they don’t need or want. When I explained this to the lady on the phone she said “that’s how the boss has done it so that’s how it is maybe shop somewhere else”. Very poor management of the situation and treatment of customers who have been loyal to the store and small business.
Rude owner or manager Indian man. He was blaming us for the things on the floor and giving us sarcastic response for not picking it up. Things were already on the floor which he or staff should be looking after. Hope learns respecting customers. He was chasing my family and keeping an eye while we were shopping a bit disappointing judging us this way.
so much better than a standard variety store. So many unique and interesting things, if you are shopping for a particular thing such as Easter, Halloween, Christmas, they have a fantastic variety and all reasonably priced. The balloon center while I did not use looked fantastic and I will be trying out for the next birthday party.
Great customer service in particular from Rachel. I ordered balloons and had a balloon garland made which looked amazing. Rachel was very accommodating as we had to change the date of our party several times due to covid restrictions. Highly recommended home & hutch :)
Lots of variety. Good prices.