Lily Homes - New Home Builder Sydney

We used Lily homes to build our first "new house". Whilst it was a full turn key project, which meant we had little say, it was a very easy and stress free project. The foreman Paul was great and was always contactable and returned calls in a timely manner. The house was finished in time and now 4 months later I am pleased to say that we have no issues with the house and the quality of the build is fantastic. I am very happy that we built with Lily homes and would highly recommend them.

As a first home buyer, we walked through many new construction homes and heard stories from my friends about horrific experiences when building their own homes . After seeing Lily Homes , it was clear that the quality and attention to detail was next level with upfront honest discussions which as lead to excellent outcomes within the budget. It was great working with Jessica, Natalie and Paul throughout the building process. They were easy to get in touch with and quick to respond to any questions that came up. The project management tool that they provided had great transparency, made the selection process easy, and aided in communication throughout the entirety of the build right from designs, colour selections and to completion. We would certainly recommend Lily Homes, and would be happy to build with them again in the future.

The single storey build was completed ahead of schedule. Our experience with the site supervisors as well as initial/post sales customer service team were very professional and friendly and quite flexible. (especially during these pandemic times) Tender process was very straight forward and appointments were engaging and advice and feedback provided during the process was helpful. Lily homes gave us a better experience overall in terms of their workmanship with very few issues that were easily resolved; as this was our second build in comparison to our first builder. Their motto "The honest method" sound true in our experience and 100% would not hesitate to build with them again if given the opportunity.

Friendly and honest people to deal with. Had a great building experience. Price and quality were great. Would go with them again if I get another opportunity to build a house.

Overall, building with Lily Homes was a positive experience. They provided a quality product at a competitive price point, delivered within a reasonable time frame. These are the necessities of a successful company however customer service and efficiency will often determine a five star review. Fortunately for Lily Homes customer service turned out to be a strong point, with the Customer Service Officer(s) assigned being both professional as they were knowledgeable. They provided regular updates throughout the course of the build, and even assisted in resolving unnecessary delays with the other parties involved in the construction process. The Site Supervisor was equally attentive, being both down to earth and easy to deal with, he addressed any issues raised in a timely manner. Building a new home can be an uncertain process, with no shortage of frustration and delays along the way. But if I was to do it again, I would strongly consider Lily Homes as my choice of builder.