Types
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Liquorstore
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Pointofinterest
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Store
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Establishment
Reviews
(16)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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The manager Andrew and sales assistant Sarah here are terrible. Tonight, my sister and her partner were refused service due to having a Queensland driver licence. The store assistant made no attempt to confirm if it was a legitimate form of ID, and proceeded to berate her in front of a store full of customers. The store clerk threw her out of the store while the manager stood by and made no attempt to intervene. She was left in tears due to the way she way treated by the staff. While all venues are within their right to refuse service for suspected fraudulent ID, the hateful and appalling behaviour displayed to both her and her girlfriend is completely unacceptable. They are stuck in NSW due to lockdown and have been to their store many times with the same valid ID, yet tonight were refused service on no grounds, had disgusting comments made to them and had to leave the store. Horrible service all round.
Appalled at the customer service by Sarah and lack of intervention by Andrew. Refused service on grounds that both my partner and my personal Queensland licences were fake. To quote, the licences were 'printed off the internet'. Rude, unprofessional and accusatory.
Is ok but they run out of my beer all the time Place isn't bad staff are helpful
Good service and a decent selection of alcohol to choose from
Pleasant service and a good range of products