Types
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Veterinarycare
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Pointofinterest
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Establishment
Reviews
(154)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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These people charged me $37 for a $7 eye ointment and $69 for a $13 medicine! And even denied refund when requested. They are the most unethical cheats. Take your pet here if you’ve got money lying around with you for no use as that’s what they think you have. They feed on scaremongering! I took my cat in for an eye problem, but they convinced me she has a major teeth/gum problem, got her admitted for “further testing” and charged me $600!! The teeth problem didn’t turn out to be a big deal and no diagnosis for the eye problem for which I went there in the first place. Instead, they just gave me an eye ointment at 5 times the price which I could’ve gotten at any pharmacy!! The most unethical vets I’ve ever encountered in my life. Shame on such practices.
I really wanted to give this vet a better review. However, I have been consistently disappointed with the service. The vet tables are often dirty, still with fur from the previous animal on there. My kitten displayed signs of ringworm the day AFTER a vet visit here, and I am unsure but suspicious that she contracted it from the vet table. Further, she was prescribed antibiotics but the vet seemed hurried, and not really interested - he didn't even tell me how many doses to give per day (until I asked) and then somehow only prescribed me 1 week worth of medication, even though my kitten required 3 weeks worth. Didn't tell me that there was not enough, didn't call me to come back and get more medication, so she went 1 week without any medication and now has to spend an extra 2--3 weeks in isolation (when it could have just been 2). Not sure what the miscommunication was, but feel like the attention to detail/attention and care to animals is lacking.
We took our Great Dane puppy here for her first year of care. Almost every visit was a different vet. At our last consultation, our healthy pup was prescribed antibiotics for a supposed infection before any test results had come back. She immediately broke out into red hives with horrible itching from the first 7 days of antibiotics. It failed to clear up the supposed infection and the vet said perhaps he hadn't considered her size in only prescribing 7 days and then prescribed another 2 weeks. Ever since our pup finished 21 days of these antibiotics (which never resolved the infection discharge issue) she has been absolutely miserable with rashes, hives, full body itching, hair loss, scabs-- just horrendous. She had mild allergies before this but nothing to this intensity. We've had to take her to a dermatologist specialist for help. The point is, our pup was healthy and happy before 21 days of antibiotics were recommended by this vet and these have basically destroyed her. Since then I've researched how antibiotics can exacerbate low level allergies and completely screw up dogs' gut health. Great Danes already have such highly sensitive stomachs-- all of this has been a total nightmare for our girl. We've changed vets and it turns out a simple cleaning solution was all that was needed to resolve the original discharge concern and all this hell our dog (and bank account) have been through could have been completely avoided. (The Christmas tree photo is what our healthy girl's tummy looked like 2 days before the antibiotics.)
Great vets to take care of your beloved puppies or kittens. Love the staff and their patience to explain everything to new pet owners
Pro: high availability for appointment if you need an after hours booking. Cons: consistency, each time I visited the vet, I got a different vet. Expensive and always try to upsell.