Types
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Pharmacy
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Health
-
Pointofinterest
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Store
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Establishment
Reviews
(6)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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EXPERTA
Immeuble SLIM, Avenue De L'Euro, Tunis
Extremely dishonest, avoid this pharmacy at all cost. I use to buy all my medication there and the employee who usually served me knew me well. One day I used my credit card for a purchase and the transaction didn't print anything out and seemed not to work properly. I therefore had to pay cash. When I later checked my account I saw the transaction had indeed gone through on my card. I returned 3 times that same week and finally spoke with the owner who refused to refund my money even with my proof of payment and his own employee explaining that he remembered the transaction well and I had paid twice as there was a problem with the card payment. The owner said this was "suspicious" and said I had to contact my bank, completely rude and uncooperative. All this for 70 dinars, after I spent literally hundreds of dinars in this pharmacy this year alone. So disappointing! The only suspicious thing is the way this owner handled this situation, when she was obviously at fault. She surely noticed that there was an extra unexplained 70 dinars in the cash that evening, the honest thing to do would have been to refund my money when I returned the next day.
Good service and honest!
professional
A pharmacy with poor services. In a whole pharmacy, there is no doubt about blue, you can not understand how to serve. _ And most of this is breakfast time, until 15:00.