Types
-
Health
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Pointofinterest
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Store
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Establishment
Reviews
(4)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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Reisebüro Schneider
Obere Badersgasse 4, Bad Brückenau
Dark-haired saleswoman made me wait 30 minutes with a painful surgical wound, even though another salesperson was present. The latter then ordered the goods. An important article is said to be unavailable. Mass product could be ordered by me immediately and cheaper on the Internet. Now the seller is calling constantly because I no longer need the items I wanted to inform via website of course does not work ....
Six weeks ago, my parents ordered a prescription mattress for my grandfather who was at home in the medical supply store. Even with several emphatic attempts that the mattress is needed, it was not delivered. Only after 6 weeks did my parents meet a temporary saleswoman and 2 hours later the mattress was in the nursing home. Impossible to keep a sick person waiting for the necessary means. Before that, my parents were not treated well by other shop assistants in the house, until today there was a non-resident help.
There is a lack of communication between the medical supply store and the customer! Very bad customer service of the hotline to make an appointment (Agreed dates were not true, the customer was not informed about the further course of the repair status) Unfriendly and impossible behaviors on the phone, despite repeated demand was not on the customer's request, unreasonable waiting time in unreasonable Situation of the customer as a handicapped or impaired person for whom a normal daily routine can not be handled without aids. I can not recommend this store by own experience!
Very friendly and competent staff.