My Pro Movers

We were quoted $2400 for our 1 bedroom apartment and the inventory we provided. When the movers showed up (someone MyProMovers subcontracted out to and were definitely not professional movers or professionals at all) they quickly went through the apartment and took a video, sent it over to “headquarters” and started packing us up. Once we were more than ½ packed up we were told that our new price would be $6,000!!!! They did this estimate adjustment on the day we were supposed to move out of our house, when half our stuff was already packed up; our hands were literally tied. Furthermore, when we were asked to sign the contract at the end the woman who was there facilitating the agreement (also completely unprofessional, she had to ask me for a pen, for markers for the moving boxes, for scissors — completely unprepared for her job) told us to initial a space on the contract which was OPTIONAL according to the contract language and which waived the companies responsibility for anything that was broken in the move down to $0.60 per pound of broken materials. This would mean that if my bed which weighs about one hundred pounds and is worth over $3k were broken in the move we’d get $60. Also, the movers broke the plate that went inside our microwave then tried to hide it but I found a piece of it by the curb after they left (see photo). This whole experience was an absolute nightmare and I will forever discourage anyone I know from using MyProMovers.

At the time of pick up (the day I had to be out) they tripled the price. On the day of delivery, they would not deliver. After paying $6000. I then had to rent a UHaul truck, they moved my stuff from the big truck into the UHaul, but then I had to drive it to my house and hire a local company to unload. Once I started to unpack I realized I was missing about 2/3 of my property, but I did have 6 boxes,a nightstand and a mattress that belonged to someone else. I managed to reach the other property owner and she had to drive over 3 hours in a rental truck to pickup her stuff. I called the mypromovers office and customer service rep Barbara promised to find my stuff. She will no longer take my calls or answer my emails. DO NOT USE THIS COMPANY. Rent a pod. Pack your own stuff hire someone to load it. Then lock it up until it’s delivered. STAY IN CONTROL OF YOUR BELONGINGS AT ALL TIMES. PJP

My pro movers is a very good moving company. Recently I used them for a commercial move and they did a great job. They were assigned for the full service. I hired them because they were reasonably priced and they managed to accommodate my moving dates within their busy schedule. However, everyone gave their best and ensured a safe packing and transition of my inventory. Though they were slightly late for the delivery but I was well informed about the delay, so that was not an issue. I wish them success.

Thanks to the movers of My Pro Movers for the job well done. They were hired for a long distance move and they did really well. Their price was more than just reasonable and the services were second to none. I had a very tight budget and I was in a hurry as well. So, I never expected a smooth relocation but they made that possible. I am sure that they have highly skilled and well experienced movers and that’s how they managed to pull off this task.

Thanks a lot for being so helpful. Their sales rep was very responsive and worked out an excellent deal for us. We hired them for packing and moving. They did a quick and decent job while packing and also moved our belongings without any drama. The final cost was pocket friendly and the condition of the inventory was really good. Overall, I was very satisfied with My Pro Movers.