Types
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Furniturestore
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Homegoodsstore
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Pointofinterest
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Store
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Establishment
Reviews
(78)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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If you love West Elm designs and don’t mind a bit of wear and tear on your furniture, then this will be a great place for you. Everything is 40%+ off which takes the prices down to a reasonable level for WE quality, especially for cabinets/dressers. I found the staff to be pretty nice and they even said if you have a specific item in mind, you can call in to ask if they have it. They receive new shipments on Wednesdays. It’s best if you have a truck or a way to transport the items yourself because the third party delivery service they use is a joke. I bought three cabinets and two of them ended up with deep nicks right in the front and center of the cabinet. And WE also charges $20 to “package” your shipment which was just basically to cover it in a thin sheet of plastic wrap and does nothing to help protect it during transport. The delivery service doesn’t take any responsibility for damaged products because they say WE packaged it. In any case, all sales are final so you’ll just have to live with whatever you get. If I ever go back, I’d bring a roll of bubble wrap and wrap it myself. Upon reflection, it is still quite expensive to pay $1033 for a damaged media console so I can’t say this is the best place for a good deal. But I guess if you really love WE and you happen to be passing by the area, this may be a nice stop.
It’s a love and hate relationship with this store. The prices are fantastic! The downside for the customer is that when they post things on Instagram you have to face to the store to purchase it in hopes you’ll make it in time before someone else buys what you’re looking for. Also, if you are buying anything that “hasn’t been opened” I highly recommend opening the box and making sure everything is in the box before leaving the store. The love part is that you can purchase whatever west elm is currently having but for 30 - 60 percent off!
Seriously a wonderful gem. It's an outlet store so be prepared to walk out with nothing. I just purchased a new home and needed curtains, sofa, and other home furnishings. I walked out with many of the items I was looking for. Watch their instagram for current promotions.
Friendly staff- you can call or ig message the store about items that you’re looking for, they’ll check for you! The discount is really good 👍
It’s an outlet store. Not a department store. If you can set your expectations right, you’re going to love this place. I couldn’t believe the finds! Belgian flax linen shams and gorgeous stoneware... LOVE IT! And the sales assistants are so friendly. Especially Josie who helped me tremendously!