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Reviews (138)
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We had such an awesome experience and so much fun with Oscar and Nick!! They made sure we left with everything we needed and gave us options!! Great service and great energy!!! They were really knowledgeable about all products and services and figured out a way to make sure my family and I walked out happy!! I would recommend this store and recommend Oscar and nick to friends and family
I can't gush enough over Oscar's above and beyond service! Not only was he super kind and patient (and NOT pushy) during the initial purchase transaction, but I was having complicated phone/cloud issues causing my contacts to be lost. I was heartbroken because I have a TON of business contacts in my phone. Oscar actually called me after-the-fact to let me know he might have figured out a way to get them back for me....AND HE DID!!!! Wow....when does THAT ever happen in the customer service world these days? Thank you Oscar and the Ramona Verizon store!!!
Maria was so incredibly helpful in upgrading me to a new phone! She helped save me money, she was so fast and efficient! 5 stars! Great friendly service!
I just came back from Ramona Verizon -- what an AWESOME!!!! team Nick and Maria. They were patient and kind and had me smiling when I left. I would 100% return to them for any of my future phone needs.
Oscar is 1 in 500 employees. He exemplifies customer service in all he does. Oscar let me know about a promotional program that I was not aware of. I was pleased with this. As I needed a new phone anyway. When all said and done, I left so darn happy. I received a new phone "Samsung 21!". He made my day. DEEANN HUSS