Types
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Lodging
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Pointofinterest
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Establishment
Reviews
(362)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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First and foremost, I'd like to take this time to recognize staff member, Walter at the Front Desk. Walter provided a warm greeting upon our arrival. Throughout our request for a room change his demeanor was kind and professional. The staff at this location were overall were kind and pleasant to interact with. Both rooms were not cleaned to our standards/comfortably and that is the only/unfortunate part to our hotel experience. Would consider returning to the hotel in the near future.
We travel quite a lot and this Hampton Inn was fantastic. It is located in the south portion of San Clemente and walking distance to some restaurants. Its staff was very friendly and very helpful. They were the best welcoming and helpful staff I have experienced. The rooms were very well equipped and clean. All and all a wonderful short stay for us.
This is the best location for San Clemente that I can find that is nearby my friend's house. The breakfast is very good. The issue with tight parking space that took away one star.
cost to value, not so sure. staff were pleasant and accommodating but you had to ask. realize that we are coming off of COVID but indicating where we could find replacement towels, sheets, toilet paper, cups, coffee etc without waiting for the one housekeeping staff member on the floor to arrive would have been helpful....calling down to the desk was not very helpful for those items..
Great team - understaffed at the present. But that is being worked on. Overall a very good place to stay