Types
-
Insuranceagency
-
Pointofinterest
-
Establishment
Reviews
(12)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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My mom went in yesterday 3/3/21 to get clarification on her insurance bill and was treated as if she was begging for money. As she sat there speaking to the girl at the front desk in Spanish, the owner started yelling and literally threw an $11 check at her so she would stop "complaining" about the policy increase. Little did he know that she also spoke English. He humiliated her in front of all the other customers that were in the office waiting. After she spoke up for herself in ENGLISH, his demeanor changed. Like if that should matter right? She has been going to this place for years and now he has lost a loyal customer.
They do and excellent job
great people will always help you.
For the secretary, very good service but for one of the lousy owners, I as a client went to prejudge my car policy, I have 3 policies for my cars and my 2 houses, so alert 3/3/2021 talking to the secretary after what she He explained to me the reason why my insurance had gone up and I was satisfied one of the owners came very abruptly and threw a check for $ 11 telling him in English that so that I was not complaining that because they have already been with the company two hours a day before He gave me a refund of $ 11 and threw the check to the table, little did he know that I understand English and I felt humiliated and disappointed to see him given my service for years from my houses, my cars and my taxes I am a 55 year old woman and I do not have the need to argue with a 30-year-old boy who does not know how to treat older people if he treated me the way they think his mother treats I hope and the lady does not look at this report because she would be ashamed to have a kind of son Attentive and Irma Barraza
Very good service