Kaiser Permanente San Rafael Medical Center

99 Montecillo Road, San Rafael
(79 reviews)
  • Full Address: 99 Montecillo Road, San Rafael
  • Street Number: 99 Montecillo Rd
  • Sublocality Level 2: San Rafael
  • Administrative Area Level 1: CA
  • Country: USA
  • Postal Code: 94903
  • Latitude: 38.0043947
  • Longitude: -122.5543411

Types

  • Hospital
  • Health
  • Pointofinterest
  • Establishment

Reviews (79)

3.8 out of 5.0
Service 4.7
Value for Money 3.8
Location 2.7
Cleanliness 5.0
  • Nick Johnson
    NickMay 2019

    Wait time to speak with an advise nurse is ALWAYS 30min-1hr!! I used to get right on the phone with one every time. Cost cutting has run this hospital into the ground and now they provide substandard medical services. What a shame. EDIT: I waited 1 hour on hold to be told THEY CANNOT schedule an appointment. I think my ribs are broken and the best they can do is "Send a message to my doctors office to schedule the appointment" What an absolute joke. I guess I'm the punchline for spending $300+ a month paying for healthcare I CAN'T EVEN USE! It's a scam.

  • Kiki Dee
    KikiMay 2019

    We thank our lucky stars we are with Kaiser. Superb Medical Staff...from Xray to Ortho, Primary Care Dr are tremendous. Loved Podiatry - esp. Dr. Elmi...Even the Colonscopy with Dr Vohra was not bad...An early morning ER visit was seamless- had attentive / great Drs. Note: Doc for a Day may not be the best strategy...had one appt...not sure if the DR even knew about my particular malady. He was pleasant...not a wealth of info.

  • Michael Lee
    MichaelMay 2019

    nice hospital. had my tonsils removed once

  • Liz H
    LizMay 2019

    Constant problems switching doctors. I hate my doctor. I’ve tried to switch for over three months. Cannot get an answer from member services. The psych department is the absolute worst. Can’t wait to switch to another insurance company.

  • candy k
    candyMay 2019

    I was late getting my medicine. An advice nurse named Pilar and a pharmacy tech, named Brandy helped me out profusely and proficiently. They were out of the Terra Linda office. I was not doing well and they went above and beyond to get me my medicine. I cannot stress to you how grateful I am to those heroes! Thank you so very much!! I hope their bosses read this and give them a raise!!

Add Review

Your email address will not be published.

Service
Value for Money
Location
Cleanliness

Related Places

Verified Listing
Now Open

Opening Hours

  • Monday 8:30 AM – 5:00 PM
  • Tuesday 8:30 AM – 5:00 PM
  • Wednesday 8:30 AM – 5:00 PM
  • Thursday 8:30 AM – 5:00 PM
  • Friday 8:30 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

Contact Us

Kaiser Permanente San Rafael Medical Center

Directions