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- Electronicsstore
- Pointofinterest
- Store
- Establishment
Reviews (35)
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Very helpful and very professional. Overall very good people.
I've had multiple problems with slow uploads and for long downloads even when my data has not been used up. Had weird things going on with my machine that I have addressed with my service department and we've done everything short of shaking bones over the phone and praying to the Moon and it hasn't worked but did you just keep going on and sometimes the phone works well and sometimes it doesn't I just keep pushing on and I just hope that this this new application will work for us
Excelent atention
The customer service is excellent here. They were able to give me a discount, very informative about new in store arrivals and packaged deals. I will definitely will be coming back here for future purchases. Thanks ladies!
First off, let me first say that metro by tmobile, is always amazing and beyond helpful to me.. That is, on the phone and every other store, other than this one.. giving them a 1 star is saying that they are slightly good, which is not the case whatsoever.. They overcharge to activate a phone.. they have "requirements" that are constantly changing and are never the case if you return and state something that you were told in prior visits.. ive even had to have a rep on the phone as i went in and they wouldnt honor a credit i was entitled to, so i had to have the rep on the phone to go and credit it after the fact.. Ive never in my life encountered people as rude and unhelpful as i have in this woodland, ca. Location.. they do nothing that requires them to put in any work that might make them think.. they refuse to help you if they dont want to.. theyve told me to activate a phone i had already would be $65.. just to activate it.. i could go on and on but it would take many hours to do so.. my advice, drive to a location outside of woodland if you can.. This store gives metro by tmobile a really really bad name.. and i truly hope that metro by tmobile does something about this soon, as id really hate to change providers simply cause i dont want to deal with lackluster and blatantly rude, unprofessional (supposed to be professional) customer service agents.. let me say again that over the phone and every other store location has always went above and beyond in their service and friendly and professional services, except for this specific store on w. Court st in woodland, ca..