Types
-
Finance
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Pointofinterest
-
Store
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Establishment
Reviews
(26)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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I was very disappointed- I shipped something costing $130.00 and they never delivered it. When we saw (from the tracking number) that it wasn’t delivered I called and asked the manager there for help. She said she would take care of it but I never heard back. I called for two days (she gave me dead end numbers to call) and she never solved the problem. Five days later it came back. I paid $130 for nothing! I took it to a different UPS store and it was less money (same package). They completely followed up to ensure delivery! I will never trust this Phelan store again.
The staff at this store are incredibly nice and have given me very solid pointers for services they do and do not provide.
For the sheep that complain about masks.... Stay home and have a friend go out for you. Also, if you believe masks work and your wearing one, why do you care if others dont? The staff here is great!
I went in there today to drop off a package. All of the customers were wearing masks. However NONE of the employees were wearing masks properly. They were both wearing their masks on their CHINS. Mouths and noses completely exposed. I turned around and left. Will NEVER go there again. FYI this store is a franchise. I suspect the corporate office might be interested in the fact that they refuse to wear masks. I’ll be calling tomorrow.
Theres an older grumpyish looking Karen esque lady who works in the front too that never wears a mask.... wish I could avoid this place but it's the only ups store nearby