Types
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Storage
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Pointofinterest
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Establishment
Reviews
(3)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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Very displeased about the customer service phone-wise. when i rang Lisa to inquire about one room that had become available i was greeted by nothing but the in-appropriation and total lack of negotiation skills that whoever answered did not seem to want to be interested in talking to me at all. i then gave details that i emailed prior for simply being to the point, saving time to discuss while getting to know if they had a room to safely store some computers but refusal to speak to me was persisting and what surprised me is i even got hung up on. i then wrote an email to them about it where a reply came shortly which mentioned that Lisa, the consultant said she was "I was hesitant as we don't have anything small enough." maybe so but still, she did not just have to hang up so abruptly and this was the lowest for my experience even though me and Lisa partly worked out a chance to continue arrangements with my inquiry but the very next morning when it was instructed to contact after office opening hour dropped the ball and announced that the room i took interest in was rented to someone else - honestly, i wouldn't bring my money or belongings to a business that practices methods of selective service like that during verbal phone calls where trouble speaking to certain customers followed by deliberate hang-ups occur to begin with.
Absolutely fantastic facility run by friendly and professional people. I used Peak Storage Solutions for over 12 months and nothing was ever an issue or too difficult. They often went out of their way to make sure I was well looked after!
I often recommend Peak Storage Solutions to clients when I am selling their properties as this company offers very affordable solutions for storage for long or short term periods and is very cost effective. Your belongings are safe and secure here.