Types
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Bakery
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Cafe
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Restaurant
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Food
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Pointofinterest
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Store
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Establishment
Reviews
(57)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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Recently I found out there is a 1.5% of surcharge in this coffee shop when you Pay by card (tap your card)! There is concerns about the health and hygiene of banknotes in this Pandemic situation but the owner charges extra if you don't pay in cash! Shocking! He does it silently, there is no sign for customers so they can be aware of this. There is no sign even in the menu! He should be reported! ZERO star for this shop and I will never go back!
As per other customers have reported the hidden surcharges are real. I wasn't made aware of these until after I got home. Their SmartPay should be renamed CunningPay
Had breakfast here bought bought a smoke salmon wrap and also bacon wrap for the Mrs and two coffees. Should be $28.80 according to their menu. Receipt given for this amount including GST $2.62 Paid with EFTPOS using my visa debit card (not credit card). When I checked online statement later in day the amount is now $29.28. Like everyone else has noticed, there is no signage anywhere to indicate any surcharges.
Worst customer service I've had to be honest. Not coming back
More Surcharges appearing on my statements. I can't believe there are more surcharges on my bank statements. . No surcharge on my receipt either. No sign anywhere to be seen. Owner is just fabricating this as all photos on Google website clearly no signs making any mention of surcharge. Owner claims they are 6 years old the photos. Simply not true. Nothing stopping him updating his in-store photos with the signs showing if they do in fact exist.