Types
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Bicyclestore
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Pointofinterest
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Store
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Establishment
Reviews
(57)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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Good sales team, customer service and stock levels. Staff were very accommodating and was able to provide a bike quickly which is tough at this current time. Cons: The attention to detail in the bike build wasn't great, frame protection was stuck on in the wrong spot. The suspension for a large size bike was setup for someone weighing 60kg, for people who arent familiar setting up suspension this could lead to a riding experience not reflective of the bikes capabilities.
It is challenging doing business during this Covid period both for Suppliers and Customers. I had a problem with my E Bike and needed service. Andrew and the team at Chain Reaction Cronulla, NSW, Australia fixed my bike overnight at a reasonable cost. This was extra good because all bike shops are flat out and under the pump at the moment. I needed another bike more suitable for off road trips and was offered some alternatives. I was very impressed by Andrew and the Sales Staff at Chain Reaction, Cronulla they seemed very confident and knowledgeable and gave me the confidence to order an Electric Mountain Bike. I thoroughly recommend Chain Reaction for all your bike needs be it a service on your exisiting equipment or to buy a new bike. I must point out that Chain Reaction serviced my bike even though they were not the original Supplier. I am a happy new customer of Chain Reaction, Cronulla
A well stocked bike shop with knowledgable and helpful staff. The onsite coffee shop adds to quite a nice karma in the place to. However, the shop can get busy at times and there can be a bit of wait, that's just a consequence of its success but the trick is to avoid obviously busy times, and give yourself plenty of time booking in repairs and service.
Chain Reaction Cronulla is an awesome bike shop with great knowledgeable service and a huge range. We purchased our sons new Kona Process 153 from here and he loves it and the after sales service has been second to none. I also just purchased a Giant Reign from here and I’m loving it and nothing beats hitting the trails with your son. Big thank you to all that dealt with us as the experience has been fantastic.
Very friendly and knowledgeable staff! I went in there not knowing exactly what I wanted, however they talked me through my options and suggested to test ride an E-bike - and I haven’t looked back since. I never thought I’d buy one but I absolutely love it now, thanks guys! 🚴😊