Types
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Veterinarycare
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Pointofinterest
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Establishment
Reviews
(356)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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The staff there are really kind and caring. I love it.
The vet was super professional and helpful! As a newbie for dogs, it was like a lesson with the vet while the other vet we went didn’t give us that much information. Price was also very reasonable, the best vet ever!
Very professional and honest vet. My dog had a deep cut under his eye and I I was so afraid. He could become blind. The doctor proceeded with surgery and everything run smoothly. I really suggest.
I wanted to share my impressions and make a complaint about a number of low-quality services that I received here. 1.This X-ray was done to my bird and the doctor claims that he understands everything here, but he did not give me any description. The X-ray is unreadable in 2 projections, the bones are blocked, the layout is incorrect, and the doctor says everything is in order! For this I paid 24 euros. 2. I needed an analysis for chlamydial and mycoplasma infections. I asked the doctor if he could do this, he answered in the affirmative, said he would do and prescribe treatment, but told me to find out at the BIOR laboratory if they were doing this analysis. I found out everything - BIOR does, made an appointment, the doctor took the test, gave me a test tube and a cover letter, where he indicated what kind of analysis he wants to see. I took it to BIOR and paid (33 euros for the analysis and 9 euros for admission). But when the results came, there were no chlamydial and mycoplasma infections there, but a bacteriological analysis. I called back to BIOR and found out everything - the doctor noted the tank analysis and the laboratory did it. It turns out that the doctor noted the wrong thing at all. As a result, he offered a medicine that made my bird only worse !!! As a result, I spent 70 euros, and did not receive any help, on the contrary, only a deterioration in the health of the bird. -------------------------------------------------- -------------------------------------------------- ------------------ Good day! Thank you for responding to my review (Google Maps), but I would like to hear specifics and answers to my questions. So let's start again ... 1, By X-ray. I am sending the file so that you can look at it and show the doctor what an X-ray should be and what it is needed for. If he understands the X-ray that he made, then let him make a description (I asked for this in the last letter, but you ignored it) and a diagnosis based on the anamnesis, the studies carried out and the appointment of treatment for the identified disease. Since you wrote that the doctor figured it out, please explain. I paid not only for the picture, but also for his consultation. Where is the X-ray description? 2. According to the analyzes ... I asked the doctor to do an analysis for chlamydial and mycoplasma infections. He doesn't. The other does. And it is also justified that you have to come again and bring money. Chlamydia is not grown on media, it is an intracellular parasite. And mycoplasma too. And bacteria (the analysis that he did) will not be there, because a bunch of antibiotics have already been used and I told him and talked about it. I am sending a file where I noted which checkboxes the doctor should have put. By the way, he himself was surprised by the answer from the laboratory and this answer did not suit him, he called the laboratory and was told there that BIOR had made the analysis that he noted. Let's take an objective look at my situation. Your crafty answer does not suit me, excuse me, but nothing concrete, everything around the bush comes down to the fact that the doctor figured it out ??? Where is the description of the X-ray? Where is the analysis I need? Once again, I'm sorry, but maybe the doctor needed to be more careful and put a checkmark in the right place? In fact, it turns out that I spent 70 euros in your clinic, but did not receive the service I needed. I suggest you do the analysis I need, but now at the expense of your clinic, because this is your doctor's mistake. Sincerely, Natalia.
I could not remain silent, took the animal away and greatly regretted it (the animal had to be put to sleep), which did not last even a year. The girls who work there (see trainees) would not be allowed to treat animals at all. They just tortured the animal with their lack of experience