Types
-
Electronicsstore
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Pointofinterest
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Store
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Establishment
Reviews
(46)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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Perfect shop in the city when you something urgently!
Ineffective customer service, you always have to run after them to get news because they never call back. I literally had to chase them for months to get my broken hard drive back, because, according to them, since it was beyond repair, I didn't need it back. Months later, after finally getting my HD back, I asked another company for a 2nd opinion, only to find out that the HD is not mine (Prosys had given me my HD back without the shell, so impossible to tell the brand). I called Prosys to ask them to double check - (which they did, but I again had to call a few times as they never called me back to let me know) but they told me that it was impossible for them to have confused the HD. I then asked to get the contact info of the lab which they had sent the HD to (in Brussels) but Prosys told me that this also was impossible, and that I probably had confused this HD with another one in my home (which is clearly impossible as I do not have two shell-less HD at home). In short, wouldn't recommend: 0 professional, quite arrogant and not friendly at all.
Very Kind Staff, but sadly has no return policy, which is not very customer friendly
Small Town! BIG Service! Good. The man with the funny hair even speaks French!
Little shop with really helpful, English speaking staff. They tried to repair my (long gone) laptop, and when they realized it couldn't be done, they quickly gave me the option to rescue my hard drive. Highly recommended!