Types
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Bicyclestore
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Pointofinterest
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Clothingstore
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Store
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Establishment
Reviews
(42)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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Very unprofessional and unreliable. I left my bicycle for a service and the master said that the next day it will be ready. The next day I called there, to ask if everything is in time, but apparently I was speaking a new person, who was impolite and said come tomorrow again. Vua la I came on Saturday as requested, and nothing. No service, no explanation, no nothing... The bicycle was standing not even touched and the manager could not answer at what stage the process is. Do not recommend. Highly not recommended.
The staff is nice but this is what happened: I got a Primitive complete skateboard for 115 euros and the deck got broken after the third time out, 10 days after the purchase. The deck got broken in the front after landing an heelflip. I don't do crazy tricks or stairs and I'm not heavy. Now, for sure the deck was defective because it's not normal to break it simply by doing an heelflip. I went back to the shop and they told me that they couldn't do anything about it, not even a discount on a new deck. At the same time, I sent an email to Skatedeluxe.com out of curiosity, and the customer operator told me that they usually replace defective deck. Next time I'll buy online due to a better customer care service, despite the fact that I'd have preferred to help local skate shop. But I can't waste money like this.
Best bike shop and really nice pepole 100% would recomend
No sense of customer service or manners even from just speaking over the phone.
Well stocked. Efficient & knowledgeable service.