KUCHYNĚ GORENJE - Studio - Zakázková výroba kuchyní + prodej elektrospotřebičů - 3D návrh zdarma.
Sousedská 599, Růžodol I
Types
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Shoppingmall
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Pointofinterest
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Establishment
Reviews
(7)
Service
4.7
Value for Money
3.8
Location
2.7
Cleanliness
5.0
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100% of the price must be paid before the installation itself. Then you just wait for what will happen. In my case, poorly measured space, so part of the kitchen had to be finished in production. During the installation, you will find out that the wooden worktop is damaged and so you are complaining about it, the agreement was that I would take a small kitchen appliance as a replacement for the damaged worktop. Gorenje has been "handling" it for 3 months, they don't even respond to my e-mails anymore.
I absolutely do not recommend. We were supposed to have the kitchen ready in December, after an agreement we left it for January. Wrongly made cabinets, recycled several times, each time they brought badly made ones. To this day - 14.4.2020 the kitchen is not ready. The bottom rails are still missing, the lights are not mounted, the corner cabinet is not finished, into which nothing can fit anyway, because the man who designed it stupidly designed it. No one answers when it will be completed. Just silence on the path. The best part is that the kitchen you have to pay 100% in advance. If not, I'll send them somewhere a long time ago. So if you want a kitchen, be sure to go somewhere else.
I came to the store and waited to be served, after five minutes I asked the servant to go to the toilet. Mrs. left me that the toilets are only for customers, that he has no time for me. I told her I was customer and waiting to be served. She told me to go to the pump. I think the lady should be doing a guard instead of working with people. Tragedy. Never more.
100% of the price of the kitchen unit has to be paid in advance. Then they did poor quality work, the complaint procedure runs for months and is still not over. The interest in customer satisfaction is negligible.
Tragically service