Complet Medical Titan

Unprofessional staff, questionable sanitary measures. I gave them the ID but somehow they managed to spell the name wrong (I am talking not even the right number of letters wrong). This was not an isolated case, the person in front of me in line was complaining about them getting her email wrong. They were rude when I made them aware of the mistake and did not apologise. The test was the worst one I have ever had done. I was worried I might lose my flight because of inconclusive test.

PCR test, on September 19, 2021, at the Complet Medical Center in Titan, Supeco parking lot. The staff is very professional, very kind: from reception to harvest, from the job itself to the approach and attitude towards customers. There are dedicated people, who go beyond the strict job and do everything possible to feel comfortable, to have a pleasant experience, even if you do not go for such a thing. Everything is customer oriented. The harvest went very fast and easy (the nurse had a "light hand"; I'm sorry I didn't remember the lady's name). I was offered water several times, a napkin ... anything so I wouldn't feel it after harvest. At the reception, Ioana did her best to solve some inconveniences of the system and to get my invoice electronically (although I had left for some time). She didn't forget, she didn't pretend it was raining, she didn't let it go, as is usually the case. He found the solution. In addition, he gave all the necessary clarifications to me, and to other clients, with a lot of patience. THANKS!!! You rarely find nowadays to give money with pleasure !!! Cheers to all!

Am plătit online și m-am prezentat la laboratorul din parcarea aeroportului Henri Coandă. Erau 2 domnișoare la calculator, cea la care m-am prezentat acoperită de tatuaje a uitat să-mi noteze adresa de e-mail în calculator. Cred că era începătoare sau nu știu care e motivul pt care nu prea știa procedura, noroc cu colega ei care o mai verifica și îi dădea indicații. După 60 min de așteptat am sunat la nr lor de contact și am rugat să fiu verificat. Mi s-a spus că nu am trecută o adresă de e-mail de aceea n-am primit rezultatul. E-mailul mi-a fost trimis imediat și l-am primit, slavă Domnului. Eroarea aceasta putea să mă coste câteva sute de lire, plus ore de așteptat următorul zbor. Când faceți testul verificați să vă fie trecute pe foaia lor nr de contact și adresa de e-mail ca să nu pățiți ca mn !

A small place with a big soul. Employ 100 dedicated to the patient. Thanks to Miss Adelina who gave me answers and was very careful during the harvest.✌️👌

Yesterday I wasted half a day (!!!) trying to find a Covid-19 PCR test site at other medical clinics for a friend (foreign national) who has to return to her home country. Complet Medical immediately confirmed to me through the call center that I could test without an appointment and that they would send the result within 24 hours. I accompanied my girlfriend to the center of Titan. Yesterday at 19:00 he took the test and today at noon he received the results in both English and Romanian. Miss Ioana from the reception helped us a lot, she was very kind and due to her instructions everything went well and quickly, and my friend got rid of the stress of losing the flight. I wholeheartedly recommend the Titan center for staff training, quality of service and compliance with customer commitments!